Pilot reports casteist abuse and threats from passenger at Delhi airport
In a troubling incident at Indira Gandhi International Airport in New Delhi, Air India Express Captain Virender Sejwal has accused a passenger of making casteist remarks and issuing threats against him and his family. The altercation reportedly took place on the evening of October 15, 2023, as the captain was preparing for a flight. The incident has raised concerns about the safety of airline crew members and the prevalence of caste-based discrimination in India.
According to statements made by Sejwal’s lawyer, the confrontation began when passenger Ankit Dewan allegedly initiated a verbal dispute with the captain. The lawyer claimed that Dewan’s remarks were not only derogatory but also targeted Sejwal’s caste, which is a sensitive issue in Indian society. The situation escalated into a physical altercation, during which Sejwal sustained injuries. The specifics of the injuries have not been disclosed, but they have been described as minor.
Following the incident, both parties reportedly signed a voluntary statement indicating that they would not pursue legal action against one another. This decision has raised questions about the accountability of individuals involved in such disputes, particularly in cases involving allegations of caste-based abuse. The lack of legal repercussions may also highlight the challenges faced by victims of caste discrimination in seeking justice.
Caste-based discrimination remains a significant issue in India, despite the country’s constitutional provisions aimed at eradicating such practices. The caste system, which categorizes individuals based on their social and economic status, has deep historical roots in Indian society. Although the Indian government has implemented various affirmative action policies to uplift marginalized communities, incidents of caste-based abuse continue to surface in various sectors, including education, employment, and public services.
The airline industry is not immune to these societal issues. Reports of abusive behavior by passengers towards crew members have been documented in the past, prompting airlines to establish stricter codes of conduct and training programs aimed at addressing such behavior. The incident involving Captain Sejwal has reignited discussions about the need for enhanced measures to protect airline staff from harassment and abuse.
Air India Express, a subsidiary of Air India, has not yet issued a formal statement regarding the incident. However, the airline has previously emphasized its commitment to ensuring a safe and respectful environment for both passengers and crew members. The management of Air India Express may now face pressure to review its policies and protocols in light of this incident, particularly concerning how to handle disputes between passengers and crew.
The implications of this incident extend beyond the immediate parties involved. It serves as a reminder of the broader societal issues related to caste discrimination in India. The incident has the potential to spark conversations about the need for greater awareness and education regarding caste-related issues, both within the aviation industry and in society at large. Advocacy groups have long called for more robust measures to combat caste-based discrimination, and incidents like this may serve to galvanize support for such initiatives.
In the wake of the incident, there has been a call for increased training for airline staff on how to handle confrontational situations, particularly those involving caste-related remarks. Experts suggest that airlines should consider implementing comprehensive training programs that address not only conflict resolution but also the cultural sensitivities surrounding caste in India. Such measures could help create a safer environment for both crew members and passengers.
As the aviation industry continues to recover from the impacts of the COVID-19 pandemic, incidents of this nature could pose additional challenges. Airlines are already navigating a complex landscape of safety, customer service, and operational efficiency. The need to address issues of harassment and discrimination is becoming increasingly critical as the industry seeks to rebuild trust and ensure a positive experience for all travelers.
The incident involving Captain Sejwal and passenger Ankit Dewan highlights the ongoing struggle against caste discrimination in India and raises important questions about the safety and treatment of airline crew members. As discussions around this incident unfold, it remains to be seen how the airline industry will respond and what measures will be taken to prevent similar occurrences in the future. The situation underscores the necessity for ongoing dialogue and action to address the deep-seated issues of caste in Indian society.


